True or False: No over-goods or damages applies only to physical items, not documentation.

True or False: No over-goods or damages applies only to physical items, not documentation.

• A. True
• B. False
• C. Only applies to hazardous materials
• D. Not applicable to domestic shipments

Answer: (B)

Discrepancies like overages, shortages, and damages cover what actually happens with a shipment, not just the physical goods inside a box. The documentation that travels with a shipment—packing lists, commercial invoices, waybills, and other required papers—can also be damaged, lost, or incomplete, and that can create processing delays, misrouting, or claims just as surely as damage to the goods themselves. So the idea that these issues apply only to physical items is not correct; documentation is part of the shipment and can be affected too.

Discrepancies like overages, shortages, and damages cover what actually happens with a shipment, not just the physical goods inside a box. The documentation that travels with a shipment—packing lists, commercial invoices, waybills, and other required papers—can also be damaged, lost, or incomplete, and that can create processing delays, misrouting, or claims just as surely as damage to the goods themselves. So the idea that these issues apply only to physical items is not correct; documentation is part of the shipment and can be affected too.