What is the proper handling if over-goods are found?

What is the proper handling if over-goods are found?

• A. Re-count and adjust the manifest and re-pack as needed
• B. Leave as is
• C. Ship anyway
• D. Discard extras without reporting

Answer: (A)

Maintaining accurate counts and documentation is essential in any shipment. If over-goods are found, you should first re-count to confirm the actual quantity, then adjust the packing manifest (and any related documents) to reflect the true quantity. Re-pack as needed so the physical goods match what’s documented, and ensure labels, cartons, and the manifest are all consistent. This prevents misdelivery, billing or inventory discrepancies, and aligns the shipment with customer, carrier, and internal records. Discarding extras without reporting or shipping them as-is would create record-keeping problems and potential loss or theft, so the proper action is to re-count, update the manifest, and re-pack accordingly.

Maintaining accurate counts and documentation is essential in any shipment. If over-goods are found, you should first re-count to confirm the actual quantity, then adjust the packing manifest (and any related documents) to reflect the true quantity. Re-pack as needed so the physical goods match what’s documented, and ensure labels, cartons, and the manifest are all consistent. This prevents misdelivery, billing or inventory discrepancies, and aligns the shipment with customer, carrier, and internal records. Discarding extras without reporting or shipping them as-is would create record-keeping problems and potential loss or theft, so the proper action is to re-count, update the manifest, and re-pack accordingly.